Frequently asked


Got a burning question? You may find the answer here...

What are your opening hours?

We are open Wednesday-Sunday, 9:30am-4:30pm incuding all Bank Holidays

Do we need to book to visit the Farm Shop/Big View Café?

No need to book, just turn up. Our amazing team will be on hand to help if you have any questions or queries on the day

Do you ship worldwide?

Yes, we ship most of our products worldwide, excluding any food items which we ship to the UK only.

How long will it take for my order to come?

Your order will be shipped within 3 days. You'll receive an update from the carrier with an estimated delivery date.

Has my order been processed?

You will receive an email confirmation to show that your order has been received and we will process the order shortly after we receive it. If you haven't received the order confirmation, please contact

Can I cancel and refund my order?

Got a question?

Still got something to ask us, let us know by filling in the form below and we will get back to you as soon as we can!